ITIL 4 Specialist: Monitor, Support and Fulfil Certification Course

The ITIL® 4 Specialist: Monitor, Support and Fulfil certification course, evidently, prepares students for the ITIL® 4 Specialist: Monitor, Support and Fulfil certification exam. This exam, is therefore, issued by AXELOS®. The acronym ITIL® specifically means Information Technology Infrastructure Library. ITIL is a set of IT service management best practices and also a framework that aligns the IT services with the business needs. Moreover, ITIL includes different certifications to test your IT Service Management knowledge.

The ITIL 4 Specialist: Monitor, Support and Fulfil Certification is intermediate level of the certification. In other words, the ITIL 4 Specialist: Monitor, Support and Fulfil certification holders show they have intermediate ITIL knowledge to establish a good cross-practice collaboration and effective service value streams. Individuals can, also demonstrate their understanding and application of the concepts covered in the five ITIL Management Practices at strategic and operational levels. The 5 practices are:

  • ITIL® 4 Practitioner: Incident Management
  • ITIL® 4 Practitioner: Service Desk
  • ITIL® 4 Practitioner: Problem Management
  • ITIL® 4 Practitioner: Service Request Management
  • ITIL® 4 Practitioner: Monitoring and Event Management

 

The ITIL 4 Specialist: Monitor, Support and Fulfil course is for those that wish to have the certification specially IT professionals.

Our organization has had the privilege of training more than 15,000 students. We are also proud of had delivered courses in 15 countries since 2006. Our ITIL course has been incredibly successful, thus, preparing professionals for the ITIL Specialist: Monitor, Support and Fulfil exam. As a result, we have received many positive feedback from our students who testify the training’s effectiveness. Furthermore, our commitment to providing excellent training has made us a renowned leader in IT Service Management.

Finally, XPM Consulting has been accredited as an ITIL Authorized Training Organization (ITIL ATO) since 2014.

ITIL Specialist: Monitor, Support and Fulfil Certification Course formats

Our ITIL 4 Specialist: Monitor, Support and Fulfil e-learning course includes all the resources that you, surely, may require. Thus, it contains exam questions, lessons, and exercises.

Takeaways from the ITIL Specialist: Monitor, Support and Fulfil Certification Course

  • Firstly, define the key concepts, principles, value and challenges of ITIL 4’s five management practices, and also, measure, assess and develop the capability of the various practices covered by using the ITIL Maturity Model.
  • Secondly, ensure stakeholders understand the strategic and operational requirements to co-create value and achieve business goals, as well as,
  • Apply metrics and practice success factors to improve performance
  • Thirdly, integrate the practices in the organization’s value streams, and also, understand the interfaces and synergies across these five practices
  • Lastly, prepare for the ITIL Specialist: Monitor, Support and Fulfil exam

Finally don’t forget to vist our ITIL Templates page.

ITIL_ATO logo
Axelos - ATO
24 hours
24 Hours
PMP Certification
Certified Trainer

Attend a Free Webinar

webinars

Let's Talk!

Paula Moreira
Paula Moreira
UK:+44 (0) 1753260001
PT: +351 218061742
+351 918364133
paula.moreira@xpmconsulting.com

The US Army Trusts XPM.

US army

What Clients say about us, after all?

star

Ecaterina Focsa

" Certainly, XPMConsulting has helped me prepare for ITIL® 4 and PMP® Certifications. Indeed, both courses were very well organized ..."

star

Julien Basset

" Unquestionably, XPM has provided efficient training and tools to keep you on track for the exam. And guess what, as a result, I got my certification on my first try!"

star

Tiago Trigo

" Thus, the contents were very well exposed. In short, the experience was quite good."

star

Alberto Lima Caria

" Moreover, as for the course run by XPM Consulting, what I can say is that it was done with a lot of professionalism and competence ..."

star

Marina Cunha

" Indeed, I took the XPM e-learning course. Undoubtedly it was a very rich learning experience."

star

Ana Mateus

" In conclusion, it provides all the knowledge required to achieve the PMP certification on the first attempt."

star

Vasco Moreira

" In effect, I took the PMP ® and the final output couldn’t be better. Indeed, I earned my PMP certification on the first attempt. Even more with an above target in all areas!"

star

Tiago Rosado

" Without a doubt, the XPM’s solutions, combined with our personal commitment, enable us to achieve our goals."

star

Maria Barbosa

" To sum up, I really enjoyed the course I took with XPM Consulting. Moreover, they prepare students very well. Also, the materials they provide help a lot in the study..."

Following, watch this video regarding the ITIL Certification Course

XPM in summary

Professionals Trained
+ 0
Different Countries
0
Training Sessions
0

Prices - ITIL 4 Specialist: Monitor, Support and Fulfil Certification Course

Elearning + Exam Voucher

2480€

  • 1490€

  • 60 days of elearning (Lessons, exercises and exams)
  • ITIL 4 Specialist: Monitor, Support and Fulfil Exam Voucher (1 attempt)*
  • Exam Application Support
  • Attending Certificate

Features - ITIL 4 Specialist: Monitor, Support and Fulfil Certification Course

Discounts:

  • Early Bird Discounts (*) – The Early Bird discount is available if the enrollment and full payment occur more than 15 days before the course’s start date.
  • Bring one friend and, in that case, you can both benefit from a  Group Discounts of 10% discount!
  • Bring two friends and, in that case, you can all benefit from a Group Discounts of 15% discount!
  • Former student Discount – Finally, former XPM Consulting students can benefit from a 40% discount over base price. However, this discount cannot be accumulated with other discounts or promotions.

 

Please contact us, to office@xpmconsulting.com, to claim your discount or promotion, eventually.

The course includes all things considered, the following topics:

  • Firstly, Incident Management (INM)
  • Secondly, Service Desk (SD)
  • Thirdly, Service Request Management (SRM)
  • Fourthly, Monitoring and Event Managemenent (MEM)
  • Fifthly, Problem Managemenent (PRM)
  • Lastly, Monitor, Support, and fulfil

XPM Consulting has, presently, courses in many formats. Even so, not all courses are available in all formats. Thus, the available formats are:

Classroom

Elearning

Since 2006, XPM has dedicated thousands of training hours to prepare professionals for certification exams. Since 2010, our experience is available online so that you can prepare yourself for an exam at your own pace. In this case, the course includes an elearning format, thus, check the elearning tab for more details.

The exam voucher is an electronic code supplied to each student that, explicitly, purchase the voucher. Most important, it is valid for 3 months from its issue date. Moreover, the exam is held online in a place of the candidate’s choice. The candidate just needs internet connection, as well as a PC with a camera and microphone.

Observations

  • The exam vouchers will be subject to the terms and conditions of the relevant exam provider, further information can be found on the exam provider website
  • The exam can be done online, specifically, through a Webcam Proctored (OLP).
  • Upon completion of the examination, the results are generally, provided to the candidates immediately after the exam is submitted.
  • Certificates will be available on the issuing organization’s website, otherwise you can request the certificate on the chat of the exam provider
  • The exam vouchers are personal,  non-transferable, and also cannot be return
  • Most important ,each student must request the exam voucher within 3 (three) months after the exam voucher payment
  • XPM Consulting cannot change the exam date or language once the exam is scheduled
  • The exam issuing organization may charge additional fees for changing the exam data, as well as language
  • Finally, there will be an additional fee for extending the exam voucher validity.

Firstly, keep in mind that all prices are subject to VAT. Secondly, in courses that include a classroom or virtual component, the VAT is offered to private individuals who reside in Portugal.

Accordingly with XPM rules, available Payment Methods are Bank Transfer, PayPal, Credit Card and Ticket Ensino®.

Finally, if you wish to pay by credit card or paypal, just send us and email to office@xpmconsulting.com
Receive the latest news

Subscribe To Our Newsletter