ITIL 4 Specialist: Create, Deliver and Support Certification Course

The ITIL® 4 Specialist: Create, Deliver and Support Certification certification course, evidently, prepares students for the ITIL® 4 Specialist: Create, Deliver and Support certification exam. This exam, is therefore, issued by AXELOS®. The acronym ITIL® specifically means Information Technology Infrastructure Library. ITIL is a set of IT service management best practices and also a framework that aligns the IT services with the business needs. Moreover, ITIL includes different certifications to test your IT Service Management knowledge.

The ITIL 4 Specialist: Create, Deliver and Support Certification is intermediate level of the certification. In other words, the ITIL 4 Specialist: Create, Deliver and Support certification holders show they have intermediate ITIL knowledge in improve existing processes, effectively manage IT teams, optimize value streams and workflows, align digital services with business strategy, improve how services are developed and integrate new technologies embed Lean, Agile, and DevOps ways of working.

The ITIL 4 Specialist: Create, Deliver and Support course is for those that wish to have the certification specially IT practitioners and leaders who design digital products and services, and who deliver and support them to agreed levels, including the development, deployment, and monitoring of activities.

Our organization has had the privilege of training more than 15,000 students. We are also proud of had delivered courses in 15 countries since 2006. Our ITIL course has been incredibly successful, thus, preparing professionals for the ITIL Specialist: Create, Deliver and Support exam. As a result, we have received many positive feedback from our students who testify the training’s effectiveness. Furthermore, our commitment to providing excellent training has made us a renowned leader in IT Service Management.

Finally, XPM Consulting has been accredited as an ITIL Authorized Training Organization (ITIL ATO) since 2014.

ITIL Specialist: Create, Deliver and Support Certification Course formats

Our ITIL Specialist: Create, Deliver and Support e-learning course includes all the resources that you, surely, may require. Thus, it contains exam questions, lessons, and exercises.

Takeaways from the ITIL Specialist: Create, Deliver and Support Certification Course

  • Firstly, learn how to improve existing processes, optimize value streams and workflows, align digital services with business strategy, improve how services are developed
  • Secondly, improve your skills to manage IT teams
  • Thirdly, learn how to integrate new technologies embed Lean, Agile, and DevOps ways of working
  • Lastly, prepare for the ITIL Specialist: Create, Deliver and Support exam

Finally don’t forget to vist our ITIL Templates page.

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Paula Moreira
Paula Moreira
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paula.moreira@xpmconsulting.com

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What Clients say about us, after all?

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Ecaterina Focsa

" Certainly, XPMConsulting has helped me prepare for ITIL® 4 and PMP® Certifications. Indeed, both courses were very well organized ..."

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Julien Basset

" Unquestionably, XPM has provided efficient training and tools to keep you on track for the exam. And guess what, as a result, I got my certification on my first try!"

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Tiago Trigo

" Thus, the contents were very well exposed. In short, the experience was quite good."

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Alberto Lima Caria

" Moreover, as for the course run by XPM Consulting, what I can say is that it was done with a lot of professionalism and competence ..."

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Marina Cunha

" Indeed, I took the XPM e-learning course. Undoubtedly it was a very rich learning experience."

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Ana Mateus

" In conclusion, it provides all the knowledge required to achieve the PMP certification on the first attempt."

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Vasco Moreira

" In effect, I took the PMP ® and the final output couldn’t be better. Indeed, I earned my PMP certification on the first attempt. Even more with an above target in all areas!"

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Tiago Rosado

" Without a doubt, the XPM’s solutions, combined with our personal commitment, enable us to achieve our goals."

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Maria Barbosa

" To sum up, I really enjoyed the course I took with XPM Consulting. Moreover, they prepare students very well. Also, the materials they provide help a lot in the study..."

Following, watch this video regarding the ITIL Certification Course

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Prices - ITIL 4 Specialist: Create, Deliver and Support Certification Course

Elearning + Exam Voucher

2480€

  • 1490€

  • 60 days of elearning (Lessons, exercises and exams)
  • ITIL 4 Specialist: Create, Deliver and Support Exam Voucher (1 attempt)*
  • Exam Application Support
  • Attending Certificate

Features - ITIL 4 Specialist: Create, Deliver and Support Certification Course

Discounts:

  • Early Bird Discounts (*) – The Early Bird discount is available if the enrollment and full payment occur more than 15 days before the course’s start date.
  • Bring one friend and, in that case, you can both benefit from a  Group Discounts of 10% discount!
  • Bring two friends and, in that case, you can all benefit from a Group Discounts of 15% discount!
  • Former student Discount – Finally, former XPM Consulting students can benefit from a 40% discount over base price. However, this discount cannot be accumulated with other discounts or promotions.

 

Please contact us, to office@xpmconsulting.com, to claim your discount or promotion, eventually.

The course includes all things considered, the following topics:

  • Firstly, understand how to plan and build a service value stream to create, deliver and support services
  • Secondly, Know how relevant ITIL practices contribute to creation, delivery and support across the SVS and value streams
  • Thirdly, know how to create, deliver and support services
  • Finally, prepare a study plan

XPM Consulting has, presently, courses in many formats. Even so, not all courses are available in all formats. Thus, the available formats are:

Classroom

Elearning

Since 2006, XPM has dedicated thousands of training hours to prepare professionals for certification exams. Since 2010, our experience is available online so that you can prepare yourself for an exam at your own pace. In this case, the course includes an elearning format, thus, check the elearning tab for more details.

The exam voucher is an electronic code supplied to each student that, explicitly, purchase the voucher. Most important, it is valid for 3 months from its issue date. Moreover, the exam is held online in a place of the candidate’s choice. The candidate just needs internet connection, as well as a PC with a camera and microphone.

Observations

  • The exam vouchers will be subject to the terms and conditions of the relevant exam provider, further information can be found on the exam provider website
  • The exam can be done online, specifically, through a Webcam Proctored (OLP).
  • Upon completion of the examination, the results are generally, provided to the candidates immediately after the exam is submitted.
  • Certificates will be available on the issuing organization’s website, otherwise you can request the certificate on the chat of the exam provider
  • The exam vouchers are personal,  non-transferable, and also cannot be return
  • Most important ,each student must request the exam voucher within 3 (three) months after the exam voucher payment
  • XPM Consulting cannot change the exam date or language once the exam is scheduled
  • The exam issuing organization may charge additional fees for changing the exam data, as well as language
  • Finally, there will be an additional fee for extending the exam voucher validity.

Firstly, keep in mind that all prices are subject to VAT. Secondly, in courses that include a classroom or virtual component, the VAT is offered to private individuals who reside in Portugal.

Accordingly with XPM rules, available Payment Methods are Bank Transfer, PayPal, Credit Card and Ticket Ensino®.

Finally, if you wish to pay by credit card or paypal, just send us and email to office@xpmconsulting.com
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